Christmas Light Show FAQ

Nov 19, 2020 - 1:36 PM

Frequently Asked Questions

 

Click here to buy your Santa’s Workshop photos!

 

DIRECTIONS

 

Where is Shadrack’s Christmas Wonderland light show located?

Shadrack’s Christmas Light Show is located at Tryon Resort, 3580 Pea Ridge Road, Mill Spring NC 28756. USE EXIT 170 off of HIGHWAY 74.

 

Do I go to the Tryon Resort main entrance to get to the light show?

No. Follow the light show signs to the light show entrance. The signs will direct you to a different area of Tryon Resort near the RV Park and Indoor Arena.

 

How do I get to the Express Lane?

The entrance to the Express Lane is also 3580 Pea Ridge Road, Mill Spring, NC 28756, however, Express Pass holders will be emailed directions to an alternate path to access this entrance.

Anyone entering the light show through this alternate path must present a $50 Express Pass or purchase the $50 Express Pass at the gate.

How long is the wait?

The wait time varies depending on the day of the week you attend. Please note that FRIDAYS AND SATURDAYS are the busiest days of the week and wait times can be from 1-2 hours depending on attendance. If you have an Anytime LIVE Ticket, we encourage you to attend on a Thursday or Sunday.
We are consistently working on ways to alleviate the wait times, which has been challenging in a time when most events have been cancelled due to COVID and there are very limited ways for families to enjoy the holidays.
Thank you for your understanding as we strive to bring Christmas fun to as many families as we can during this difficult time in our world. We will do our best to improve this situation.

 

TICKETS

 

When  is the light show?

The light show is everyday from November 20, 2020 – January 3, 2021 from 6pm-10pm nightly. LIVE! performance nights are on select nights only. See the theater schedule on Tryon.com/Winterfest.

 

Can I use my ticket any day?

If you have a LIVE Theater Ticket, Express Ticket, Activity Van Ticket or Tour Bus Ticket, then you can use it on any day that the light show is open for a one-time vehicle admission.

 

If you have a Standard Ticket, you can only use it on a Monday, Tuesday or Wednesday anytime the light show is open for a one-time vehicle admission.

 

How many people can I squeeze into my vehicle?

A max of 8 people in one vehicle can use a Standard Ticket or Anytime Ticket.

 

Larger vehicles can purchase a Passenger Van for up to 15 people or a Tour Bus for larger groups.

 

How do I buy a ticket at ingles?

You can purchase a $5 off LIVE Theater Ticket at any Ingles checkout station. Just tell the cashier that you want to purchase a ticket to Shadrack’s Christmas Wonderland light show.

 

The ticket will print out on the back of Ingles’ receipt paper. Then, present your ticket at the ticket booth on the night of the show for admission.

 

Can I use the $5 off coupon to purchase a ticket online?

No, you can only use the $5 off coupon to pay at the light show admissions gate or you can purchase a $5 discounted Anytime ticket at any Ingles checkout. Your ticket will print on the back of their receipt paper and you can show that for admission to the light show. You can use your coupon on any night to get $5 off the light show admission.

 

LIGHT SHOW

 

How long is the Christmas light show?

The drive-thru Christmas lights show is about 30 minutes long. The entire light show is about a 30-minute experience to include the live character portions. Santa’s Workshop is also a standing component of the live character nights. 

 

Does the light show have music?

Yes, once you enter the light show, you will tune your radio to the indicated station to hear the music that accompanies the light show.

 

Are bathrooms available along the light show route?

Portable bathrooms are only in the area prior to the show entrance where concessions will also be sold. Permanent bathrooms are also available at Tryon Resort.

 

 LIVE THEATER

 

Will Santa be at the Christmas light show?

Santa will be at the light show on Thursdays, Fridays, Saturdays and Sundays through Christmas Eve. Vehicles will drive through Santa’s Workshop and can see Santa from the safety of your vehicle.

 

When are the live performances?

The live performances run for the duration of the light show drive-thru from 6pm-10pm on Thursdays-Sundays.

How do I see the live performances?

The characters are located outside along the light show route and interact with you as you drive by in your car. The performances are not located inside a theater and you do not have to exit your car to see them.

How long are the live performances?

The entire light show is about a 30-minute experience to include the live character portions. Santa’s Workshop is also a standing component of the live character nights.

Why was the Rudolph show replaced by The Grinch?

Rudolph was replaced by The Grinch due to licensing issues. We apologize for the schedule change, however The Grinch is our most popular character, and Santa will still be in his workshop with the elves, so we are excited about another great week of Christmas fun and hope you enjoy the show.

 

PHOTOS

 

Can we get our photo taken at the Christmas light show?

Yes! You can pause in your vehicle at Santa’s Workshop to have your photo taken on Thursdays through Sundays. You will be given a flyer at the ticket entrance with instructions and a QR code to scan, purchase and download your image.

 

Where can I see and purchase my photo with Santa?

Click here to see and purchase your photo with Santa.

 

FOOD 

 

Will food be available during the Christmas light show?

Concessions will be available for sale in the waiting line prior to the light show entrance. 

 

Can I get food at Tryon Resort?

Yes! You can  dine in one of the Tryon Resort restaurants after you finish the light show or order food to-go from a Tryon Resort restaurant. To see available Tryon Resort dining options, visit Tryon.com/ToGo

 

COVID-19 PROTOCOLS

 

As a private facility we’ve been able to host competitions with hundreds of people at a time safely due to these measures, and ask that you join us in keeping our guests and staff safe this holiday season.

 

Do I have to wear a mask at Tryon Resort?

Yes. While onsite at Tryon Resort, you must wear a mask at ALL TIMES when not eating or drinking and this includes outdoors.

 

Do I have to have my temperature taken? 

All guests entering the main property will have their temperature taken by security. Guests with normal temperatures will be permitted to enter. Guests with above normal temperatures will have to exit.

 

What is Tryon Resort’s full COVID-19 Policy? 

Click here to read Tryon Resort’s full COVID-19 Action Plan.

 Wear a Mask-Jumbotron

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